Delete your account
You can delete your Cyelle account and every piece of data linked to it at any time. Deletion is final and cannot be undone.
Delete directly in the app
- Open Cyelle and tap the gear icon to open Settings.
- Scroll to the bottom and choose Delete account.
- Confirm the deletion.
Your account is deleted immediately. If you signed in with Apple or Google, Cyelle also revokes that sign-in link.
Request deletion without the app
If you no longer have access to the app or your device, send us a request via the contact form from the e-mail address you used for your Cyelle account. We delete the account within 30 days and confirm by e-mail.
What is deleted
- your account and sign-in data (e-mail address, name, user ID)
- every cycle entry — period and flow, symptoms, mood, digestion, discharge, basal body temperature, libido and intimacy, ovulation and pregnancy test results, and your notes
- every pregnancy entry — due date, weight, baby movements, contractions, bleeding, appointments and milestones
- your cycle settings and reminders
- your profile photo
- the subscription status stored with your account
What is not deleted
- Your subscription. A subscription is a contract with Google Play or the App Store, not with the app. Cancel it in your Google Play or App Store account settings — deleting the account does not cancel it.
- Data already removed from our systems. Entries you deleted earlier are gone and cannot be restored.
Delete only some data
You do not have to delete the whole account: every entry can be deleted individually in the app under My entries, and you can end a pregnancy under Settings → Active module without touching the rest of your data.
Details on how we process data are in the privacy policy.